STORE POLICY
Customer Care
At Dear Lamb, we’re committed to providing a meaningful experience for our customers. Our designs are crafted with love and purpose, reflecting values of faith, inclusivity, and artistic expression. Since we’re still growing, we’re doing our best to ensure that every order meets your expectations.
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Contact Us: If you have any questions, concerns, or just want to share your thoughts, feel free to reach out at support@dearlamb.com. We’re always happy to hear from you!
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Order Inquiries: For updates or questions about your order, please include your order number in your message, and we’ll get back to you as soon as possible.
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We’re a small team with big dreams, and we appreciate your patience and support as we continue to grow. Thank you for being part of the Dear Lamb journey!
Privacy & Safety
At Dear Lamb, we take your privacy and security seriously. We are committed to protecting the personal information you share with us and ensuring that your shopping experience is both safe and enjoyable. Here’s how we handle your data:
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Collection of Information: When you make a purchase or interact with our website, we collect personal information such as your name, email address, shipping address, and payment details. This information is used solely for processing your orders, providing customer support, and improving our services.
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Payment Security: We use trusted third-party payment processors to verify and secure your payment information. Your payment details are never stored directly by us and are only used to complete your purchase securely.
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Data Usage: The information we collect helps us process your orders and communicate with you about your purchases. We may contact you to update you on your order status or for marketing purposes only if you’ve opted in to receive communications.
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Data Protection: We implement strict security measures to protect your personal data from unauthorized access or alteration. We are committed to keeping your data safe and only share it with necessary third-party services for order fulfillment and payment processing.
Your privacy is important to us, and we aim to make your experience with Dear Lamb not only satisfying but secure. If you have any questions or concerns regarding our privacy practices, please feel free to contact us at support@dearlamb.com. Thank you for trusting us with your information!
Payment Methods
At Dear Lamb, we strive to make your shopping experience as convenient as possible. That’s why we accept a variety of payment methods to suit your needs. Currently, we accept the following payment options:
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Credit & Debit Cards: Visa, MasterCard, American Express, Discover, and more.
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PayPal: For secure and fast payments via your PayPal account.
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Apple Pay & Google Pay: Easy, secure payment options directly from your mobile device.
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Shop Pay & Klarna: For flexible payment options, including installment plans, when available.
We ensure that all payment transactions are processed securely using trusted third-party payment gateways. Your payment information is always handled with care and never stored directly by us.